Client Testimonials

“As New Zealanders that live overseas, we are pleased with the high standard that Resolve offers us; easy and prompt communications, well selected tenants, promptly organised tradies, and quarterly reports that are on time and informative. When we buy another investment property in areas that they manage, we will ask them to manage it for us, we are happy to recommend the Resolve team.”

Richard Smith – Landlord

 

“A massive thank you for all of your help designing our fantastic business plan for the 2015/2016 year, for our group.

We were thrilled with the ‘on the day’ recommendations, ideas and assistance in planning our exciting year ahead.  Not to mention the follow up and detailed plan that we are in throes of implementing.

You are an absolute pleasure to work with, your positivity and continued support has been paramount to our successes so far, and we look forward to continually working with you to grow our business and improve our service to our clients.”

Caroline Register, General Manager – Holmwood Property Management Group

“My experience with Resolve Management Ltd has been nothing but amazing so far. The staff are compassionate, friendly and any property issues are quickly and efficiently resolved with Resolve. (Pun intended lol) They are by far the best property managers I have dealt with during my renting history.”

Kristina Key – Tenant

“The Team at Resolve are without a doubt the number one team to deal with.

As a tenant I will often raise concerns about the property that me and my family live in.  They are quick and can be relied on to address the situation as soon as practically possible.  Should a rare occasion arise and the situation not be able to be rectified then the team always advise what steps they are taking to get the situation resolved.

They are streets ahead of any other Landlord that I have dealt with in the past.”

Adam & Kahlia – Tenants

We were so pleased to have a new property management company. The change was fantastic; Bronwyn was great to deal with; she always organised requests really quickly and always follows up to make sure we are happy when work has been carried out.

We then had to change the bond and contract over and Bronwyn made the process so easy; it was all sorted in a few weeks. The bond company delayed our bond and Bronwyn chased it and the money arrived in our account 24 hours later!

I highly recommend using Resolve and I hope I have the opportunity to be have them as property managers again.”

Lucy O’Neill – Tenant

“How refreshing it is to have our investment nest egg being proactively managed by a Property Management company that provides such a quality and personalised service!

Knowing that Bronwyn and Vesna deal with issues promptly and effectively (i.e. solves them once and for all) provides such peace of mind for us.  The professionalism, integrity, honesty and work ethic of the Resolve team excellent value for money, mitigating the risk of renting what was our home.

We are comforted in knowing great tenants are enjoying living in a special home that is managed and cared for by people with similar values to ours.”

Meg & Matt Stechmann – Investors