Tenants

Renting a Property

At Resolve, we care for a portfolio of residential properties throughout the Wellington region (Central, Hutt, Johnsonville, Porirua and Kapiti) as a blue print for property management best practice. We are proactive, responsive and encourage our investors to be the same with the maintenance and care of their properties to ensure warmer, dryer and safer homes.

We highly value our relationships with our tenant clients. We are proactive, communicative and work with our investor clients to provide warm, safe and dry homes. Each of our managers look after a small portfolio of properties. This means that we have time to do things properly and communicate with all our clients effectively.

The team from Resolve welcomes all tenants to their new homes. Our role is to ensure that tenants have an enjoyable renting experience with us. We have prepared a guide called Your Home, Our Care. Each new tenancy with Resolve is welcomed with a guide and an information pack.

We appreciate that moving can be pressured and sometimes stressful. We will make it easy for you to set up utilities such as power, gas, internet etc.

At Resolve, we operate under the Real Estate Institute Code of Practice for Residential Property Management and are members of Leading Property Management of Australasia.

We are an accredited agency for the provision of services to property management with the Real Estate Institute of New Zealand. This is the highest quality mark we can achieve to reflect confidence in our people and our systems.

Whether a one bedroom or a six bedroom home, we provide the same level of professionalism, care, attention and customer focused service to ensure that renting through Resolve is an enjoyable experience.

Tenancy Application Form

To apply for a rental property click on the link below for our Tenancy Application Form.

TENANCY APPLICATION FORM

Maintenance Form

For routine maintenance issues, please email us or complete the form below. If your maintenance request is urgent, please phone either Bronwyn on 021 488 907 or Caroline on 021 482 219 to report the issue and arrange urgent assistance.

Property Address*
Your Name*
First Last
Phone number*
Email Address*
Please detail the issue*
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What our clients are saying

“The Team at Resolve are without a doubt the number one team to deal with. As a tenant I will often raise concerns about the property that me and my family live in. They are quick and can be relied on to address the situation as soon as practically possible. Should a rare occasion arise and the situation not be able to be rectified then the team always advise what steps they are taking to get the situation resolved. They are streets ahead of any other Landlord that I have dealt with in the past.”

Adam & KahliaTenants

“We were so pleased to have a new property management company. The change was fantastic; Bronwyn was great to deal with; she always organised requests really quickly and always follows up to make sure we are happy when work has been carried out. We then had to change the bond and contract over and Bronwyn made the process so easy; it was all sorted in a few weeks. The bond company delayed our bond and Bronwyn chased it and the money arrived in our account 24 hours later! I highly recommend using Resolve and I hope I have the opportunity to be have them as property managers again.”

Lucy O’NeillTenant